Refund Policy

We want every family to be happy with FinKidz Academy. That is why we offer a 30-day money-back guarantee.

If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date — whether you chose the monthly plan or the once-off payment.

Refunds are processed by our payment provider, Paddle, who is the Merchant of Record for all our orders. To request a refund, visit paddle.net and use their purchase support, or contact us on WhatsApp at +27 79 373 3744 or email mnthoesane@gmail.com and we will help you.

You can also cancel a monthly subscription at any time from the "Manage plan, card & invoices" button on your parent dashboard. When you cancel, access continues until the end of the paid month and no further payments are taken.

For full details of how Paddle handles refunds, see Paddle's Refund Policy at https://www.paddle.com/legal/refund-policy.